(404) 874-8536 johnballew@gmail.com

Counseling Policies

Your Appointment

Counseling and psychotherapy appointments are for 50 minutes. You’ll get the most from your session if you arrive on time. Please give me at least 24 hours notice if you need to change or cancel your appointment – otherwise, you will be charged for the session if I’m unable to fill the space with another client. This policy keeps time available for the greatest number of clients.

Confidentiality: Notice of Information Practices

I take your privacy very seriously. To help you understand issues regarding privacy, confidentiality and how information is handled, I’ve written a policy that you will be given at your first session with me. If you have any questions regarding this, please ask me.

About Fees and Insurance

Payment may be made by cash, check or credit card. If you have special needs, please ask me and I will do my best to accommodate you. I keep a limited number of reduced-fee spaces available in my practice to accommodate clients who would benefit from therapy, but who have limited income.

I don’t bill insurance companies directly or sit on provider panels.  However, many of my clients receive reimbursement from their insurance provider under provisions for “out of network” services.  There are two primary reasons why I choose not to work directly with insurers:

  • Insurance companies and managed care networks typically require therapists to submit information about their clients that is very personal.  Some even want case records from each session. These companies do not always treat this information with the same level of privacy that I do.
  • Insurance companies insert themselves into the relationship between therapist and client by dictating the number of sessions and types of services they will pay for. These policies compromise the ability of a therapist to provide the best service possible to his or her clients.

You will want to contact your insurance company to see how they handle out-of-network mental health services.  Policies vary, but the process is usually simple.  I am happy to provide you with a statement of fees paid so you can submit a claim to your insurance provider.

As a convenience to my clients, I accept payment by VISA, MasterCard, Discover and American Express.  Fees will be billed as “Ballew Consultation Services.”

Questions, problems, etc.?

One of my goals as your therapist is to help you be more powerful in your life. For that reason it’s important to me that you know that I welcome your questions about my policies and procedures.  I pledge to you that I will listen thoroughly and do my best to resolve any problems that may come up during our work together. Feel free to email me or call (404) 874-8536.


Hours by appointment only.

John R. Ballew, M.S., L.P.C.

Licensed Professional Counselor

537 Linwood Ave., NE

Atlanta, GA  30306

(404) 874-8536


Let's get started.

Whether you’ve worked with a therapist before or are exploring counseling for the first time, you probably have questions.  It is important to have the information you need to make a good decision when selecting a therapist.  I welcome your questions — about your specific situation, about me or about my approach to therapy. Making things better can start with an email, or you can call me at (404) 874-8536.